How to share Failed Swap details of Voxswap with Klever Support

[Harish]

When your Voxswap swap transaction fails you have to contact Klever Support by opening a ticket at:
https://support.klever.org/hc/en-us

For Klever Support team to check your swap they need the following information:

1. The Swap Identifier
2. The Sending Address. That’s the wallet address from where you sent your tokens.
3. The transaction Hash of the swap

To obtain the Swap Id, Sending Address and the transaction Hash of the swap:

1. From your Voxswap screen, click on the orders.
   
   
   
   2. From the Swaps list tap on the failed swap, tap on more and further tap on View details.
   
   
   
   
   
   
   3. In the next screen:

• • click on the copy icon to copy the Swap identifier to the Clipboard.
  • click on the copy icon to copy the Hash to the Clipboard.
  • click on the From address from swap details. This is the Sending Address. You can then click on the copy icon to copy the address to the Clipboard.