Marketplace fees not visible / not credited?

Support and Troubleshooting
1

Hey all, short Question!
On our NFT Art Gallery marketplace (3% fee), the fee is clearly shown in the transaction details, but we can’t find a matching incoming transaction on our marketplace wallet in KleverScan (example: 3,870 KLV). This has happened multiple times.

What we see

  • Tx hash shows the 3% marketplace fee in the logs/events.
    Hash: 7d558f3acfd5b2bfd8bc3a37696ae7255973249864b877d2e8a480cb611b8ddb

    grafik
    grafik1293×840 46.4 KB

But the fee recipient wallet shows no incoming transfer for 3,870 KLV in KleverScan.

How are marketplace fees represented in KleverScan to check it?

2

Hello @Andreas_Hennersdorf

First of all, TY for you support and continuous feedback.. it’s vital for us.

This case is an “internal transfer” made directly by the Marketplace KApp. We’ve already noticed that our transaction list endpoint doesn’t recognize these “internal transfers”. This fix is already in our sprint, and we’ll soon update our proxy with it.

I’ll circle back to you when done.

TY again…

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