Multising is not working

Support and Troubleshooting
1

Today, signing a transaction with the secondary address failed.

Checking the DevTools network/console revealed an error stating that the KLV address could not be found during the request.

I added funds to the balance, which bypassed the “address not found” error, but resulted in a new error (see attached screenshot).

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I attempted the same flow via mobile, but the transaction still won’t sign.

Could you please verify if the multisig feature is currently functioning properly?

Could you please fix/revert the behavior so that an address doesn’t need to have a balance just to avoid the “address not found” error during the initial stage?

2

Hello,

sorry to hear you face some issues. Can you please give us the steps you did to make the multisig happening?
Did you use JSON files to sign with other wallets ?
Or just connected the wallet extension to sign from each address?

3

I just connected the klever extension to the kleverscan.org
Click “more” - “Multising” and “Sing Transaction” no errors on the page, I could only see them in devtools.

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4

Hello @EvgS ,

team did an update on the Multisig, can you please test again if you now succeeds?

5

it works now, thanks