# Support and Troubleshooting **URL:** https://forum.klever.org/c/support/6.md [Latest](https://forum.klever.org/latest.md) · [Categories](https://forum.klever.org/categories.md) · [Tags](https://forum.klever.org/tags.md) --- ## [About the Support and Troubleshooting category](https://forum.klever.org/t/about-the-support-and-troubleshooting-category/16)
**Author:** [@Duka](https://forum.klever.org/u/Duka)\ **Replies:** 0
Encountering issues or have questions about any Klever product? Our community and support team are here to assist you! Post your queries, explore the troubleshooting guides, and get back on track with the help of Klever … --- ## [Test KLV needed](https://forum.klever.org/t/test-klv-needed/4551)
**Author:** [@Typostorm](https://forum.klever.org/u/Typostorm)\ **Replies:** 2\ **Last updated:** [October 10, 2026, 1:37pm UTC](https://forum.klever.org/t/test-klv-needed/4551 "2026-10-10T13:37:06Z")
Hi guys, I am not new to Klever, but new to the forum and the development part. I want to try some things on the klever testnet, including NFT (collection) creation. The daily claim limit of 2k KLV for test tokens keep… --- ## [Unable to sign outgoing transactions from main account after wallet creation](https://forum.klever.org/t/unable-to-sign-outgoing-transactions-from-main-account-after-wallet-creation/4413)
**Author:** [@Zurab\_PalianiBC](https://forum.klever.org/u/Zurab_PalianiBC)\ **Replies:** 0\ **Last updated:** [May 12, 2026, 1:23pm UTC](https://forum.klever.org/t/unable-to-sign-outgoing-transactions-from-main-account-after-wallet-creation/4413 "2026-05-12T13:23:36Z")
Unable to sign outgoing transactions from main account after wallet creation Hello Klever team and community, We are reaching out about a technical issue with a Klever Wallet installation on Android that has resulted in… --- ## [Multising is not working](https://forum.klever.org/t/multising-is-not-working/4403)
**Author:** [@EvgS](https://forum.klever.org/u/EvgS)\ **Replies:** 4\ **Last updated:** [April 24, 2026, 2:50am UTC](https://forum.klever.org/t/multising-is-not-working/4403 "2026-04-24T02:50:07Z")
Today, signing a transaction with the secondary address failed. Checking the DevTools network/console revealed an error stating that the KLV address could not be found during the request. I added funds to the balance, … --- ## [Klever Bridge Connection inside wallet](https://forum.klever.org/t/klever-bridge-connection-inside-wallet/4380)
**Author:** [@Peter\_Shaw](https://forum.klever.org/u/Peter_Shaw)\ **Replies:** 1\ **Last updated:** [April 19, 2026, 3:39pm UTC](https://forum.klever.org/t/klever-bridge-connection-inside-wallet/4380 "2026-04-19T15:39:34Z")
Anyone had issues connecting Klever Bridge inside a klever wallet ?? Get the following trying to bridge USDT ? --- ## [Bitcoin.me DEX liquidity pool reward](https://forum.klever.org/t/bitcoin-me-dex-liquidity-pool-reward/4269)
**Author:** [@SAME1](https://forum.klever.org/u/SAME1)\ **Replies:** 1\ **Last updated:** [February 13, 2026, 1:33pm UTC](https://forum.klever.org/t/bitcoin-me-dex-liquidity-pool-reward/4269 "2026-02-13T13:33:36Z")
Hi! I get multiple questions about the rewards for providing liquidity. I have provided liquidity to some pairs and there have been multiple trades but if I look in my portfolio I see no Unclaimed rewards. Can someone e… --- ## [URGENT: Insufficient KLV request for Asset Creation Testing (Need 20K+)](https://forum.klever.org/t/urgent-insufficient-klv-request-for-asset-creation-testing-need-20k/4108)
**Author:** [@MotoKoin](https://forum.klever.org/u/MotoKoin)\ **Replies:** 10\ **Last updated:** [December 11, 2025, 1:32pm UTC](https://forum.klever.org/t/urgent-insufficient-klv-request-for-asset-creation-testing-need-20k/4108 "2025-12-11T13:32:49Z")
The current Testscan KLV balance of 1K is inadequate for our testing requirements. We need a minimum of 20,000 KLV to properly test asset creation, feature functionality, and other critical processes. Please allocate the… --- ## [Kleversafe don't work anymore with Kleverexplorer](https://forum.klever.org/t/kleversafe-dont-work-anymore-with-kleverexplorer/4092)
**Author:** [@Zeferot](https://forum.klever.org/u/Zeferot)\ **Replies:** 4\ **Last updated:** [November 21, 2025, 7:02am UTC](https://forum.klever.org/t/kleversafe-dont-work-anymore-with-kleverexplorer/4092 "2025-11-21T07:02:41Z")
Today I tried to create a transaction with my kleversafe in kleverexplorer when I try to broadcast the transaction the error in the picture below appears. This error appears before I’m able to press the purple broadcast … --- ## [Marketplace fees not visible / not credited?](https://forum.klever.org/t/marketplace-fees-not-visible-not-credited/4091)
**Author:** [@Andreas\_Hennersdorf](https://forum.klever.org/u/Andreas_Hennersdorf)\ **Replies:** 4\ **Last updated:** [November 13, 2025, 1:05pm UTC](https://forum.klever.org/t/marketplace-fees-not-visible-not-credited/4091 "2025-11-13T13:05:55Z")
Hey all, short Question! On our NFT Art Gallery marketplace (3% fee), the fee is clearly shown in the transaction details, but we can’t find a matching incoming transaction on our marketplace wallet in KleverScan (examp… --- ## [Problems to widthdraw](https://forum.klever.org/t/problems-to-widthdraw/4124)
**Author:** [@Dinargus](https://forum.klever.org/u/Dinargus)\ **Replies:** 1\ **Last updated:** [November 12, 2025, 11:19am UTC](https://forum.klever.org/t/problems-to-widthdraw/4124 "2025-11-12T11:19:10Z")
Hello I have problems to widthdraw my amount in my wallet it’s look in the top the token is not in off --- ## [ITO NFT's participation "Button" non-functional](https://forum.klever.org/t/ito-nfts-participation-button-non-functional/4116)
**Author:** [@MotoKoin](https://forum.klever.org/u/MotoKoin)\ **Replies:** 5\ **Last updated:** [November 11, 2025, 11:38pm UTC](https://forum.klever.org/t/ito-nfts-participation-button-non-functional/4116 "2025-11-11T23:38:09Z")
The buy feature for NFT ITO participation appears to be non-functional on both Testnet and Mainnet. We’ve observed that it works correctly for Fungible Tokens but fails specifically for NFTs. To participate, users need … --- ## [Creating an NFT is not possible if the name contains a space](https://forum.klever.org/t/creating-an-nft-is-not-possible-if-the-name-contains-a-space/4107)
**Author:** [@MotoKoin](https://forum.klever.org/u/MotoKoin)\ **Replies:** 6\ **Last updated:** [November 6, 2025, 2:11pm UTC](https://forum.klever.org/t/creating-an-nft-is-not-possible-if-the-name-contains-a-space/4107 "2025-11-06T14:11:34Z")
We are using the name “MotoKoin NFT” which has a space in it like similar projects. The display error shows “validation error: token name is not human readable” Please fix this so we can create a NFT with our correct nam… --- ## [Wrong Blockchain note before Receiving tokens](https://forum.klever.org/t/wrong-blockchain-note-before-receiving-tokens/4035)
**Author:** [@Gamionaire](https://forum.klever.org/u/Gamionaire)\ **Replies:** 3\ **Last updated:** [October 14, 2025, 1:45pm UTC](https://forum.klever.org/t/wrong-blockchain-note-before-receiving-tokens/4035 "2025-10-14T13:45:23Z")
When i click receive then I select a blockchain the note show a different blockchain each time for example Klv chain , it says TRX chain . This happen in Klever-extension This address is TRX This one is KLV --- ## [Missing Price Display for PMD in Klever Wallet](https://forum.klever.org/t/missing-price-display-for-pmd-in-klever-wallet/4048)
**Author:** [@Andreas\_Hennersdorf](https://forum.klever.org/u/Andreas_Hennersdorf)\ **Replies:** 5\ **Last updated:** [October 7, 2025, 5:03am UTC](https://forum.klever.org/t/missing-price-display-for-pmd-in-klever-wallet/4048 "2025-10-07T05:03:41Z")
Hey Klever Team & Community, we’ve recently noticed that our KDA’s price no longer appears in the Klever Wallet, even though it’s listed and has active trading pairs on Bitcoin.me. Until recently, the wallet displayed … --- ## [Kleverscan (Pool) view issue](https://forum.klever.org/t/kleverscan-pool-view-issue/4039)
**Author:** [@Thomas\_Senekowitsch](https://forum.klever.org/u/Thomas_Senekowitsch)\ **Replies:** 1\ **Last updated:** [September 26, 2025, 6:04pm UTC](https://forum.klever.org/t/kleverscan-pool-view-issue/4039 "2025-09-26T18:04:19Z")
Hey Guys, we cant wait for next updates and releases, but, since months the Kleverscan (Pool) view issue isalive. Can some please correct it? KDA and KLV needs to be changed. See screenshot. Thanks Tom Assets … --- ## [\[solved\]claim feature for Klever5 on Android is not working](https://forum.klever.org/t/solved-claim-feature-for-klever5-on-android-is-not-working/3925)
**Author:** [@Zeferot](https://forum.klever.org/u/Zeferot)\ **Replies:** 4\ **Last updated:** [July 19, 2025, 4:19am UTC](https://forum.klever.org/t/solved-claim-feature-for-klever5-on-android-is-not-working/3925 "2025-07-19T04:19:20Z")
Hi Klever Team, Android Users are currently not able to claim rewards on Klever5 App is that a known problem? I asking because this happend two days ago. @Duka Do you have a answer for this? App Version: 5.41.9 --- ## [Kda camp token CAMP-3GL3 staking](https://forum.klever.org/t/kda-camp-token-camp-3gl3-staking/3916)
**Author:** [@Thomas\_Senekowitsch](https://forum.klever.org/u/Thomas_Senekowitsch)\ **Replies:** 4\ **Last updated:** [July 5, 2025, 8:17am UTC](https://forum.klever.org/t/kda-camp-token-camp-3gl3-staking/3916 "2025-07-05T08:17:50Z")
Hi team.. can’t stake camp token CAMP-3GL3 on android klever wallet..button not visible. Please check Thanks Tom --- ## [API Bitcoin.me error?](https://forum.klever.org/t/api-bitcoin-me-error/3698)
**Author:** [@Thomas\_Senekowitsch](https://forum.klever.org/u/Thomas_Senekowitsch)\ **Replies:** 9\ **Last updated:** [May 6, 2025, 7:57am UTC](https://forum.klever.org/t/api-bitcoin-me-error/3698 "2025-05-06T07:57:01Z")
Hey… is there an API error? Also marketmaker doesnt work as it should be Thanks --- ## [VLX token supply correction](https://forum.klever.org/t/vlx-token-supply-correction/3147)
**Author:** [@Thomas\_Senekowitsch](https://forum.klever.org/u/Thomas_Senekowitsch)\ **Replies:** 9\ **Last updated:** [March 12, 2025, 11:06am UTC](https://forum.klever.org/t/vlx-token-supply-correction/3147 "2025-03-12T11:06:25Z")
Hello Duka and Friends, I have question. VLX\_3LAS has a total supply of 10b Actual are 317m in circulation and we have staking apr with 20 percent until end of this year. How to proceed that velix cant be minted anym… --- ## [Klever Wallet does not display the number of USDT tokens on the Solana network](https://forum.klever.org/t/klever-wallet-does-not-display-the-number-of-usdt-tokens-on-the-solana-network/689)
**Author:** [@Antonio\_Brager](https://forum.klever.org/u/Antonio_Brager)\ **Replies:** 8\ **Last updated:** [December 26, 2023, 1:16pm UTC](https://forum.klever.org/t/klever-wallet-does-not-display-the-number-of-usdt-tokens-on-the-solana-network/689 "2023-12-26T13:16:21Z")
Klever Wallet does not display the number of USDT tokens on the Solana network. The amount of SOL coins is displayed, but the amount of USDT on the Solana network is not displayed. Fix the bug as quickly as possible. Now…